Terms of service

Effective Date: October 19, 2026
Last Updated: October 19, 2026

Welcome to EVIMOTAL.

These Terms of Service ("Terms") govern your access to and use of our website, https://evimotal.shop, including browsing our products, placing orders, and using services provided through our online store.

The EVIMOTAL online store is operated by Dabu Xiancha Yangzhen Jinyuan Farm (大埔仙茶养真金源养厂), a business based in Guangdong Province, China.

By accessing our website or purchasing products from EVIMOTAL, you agree to these Terms and our applicable store policies.

Please read these Terms carefully before using our website or placing an order.

1. General Information

EVIMOTAL is an online retailer specializing in replacement parts and accessories for power tools, pneumatic equipment, lawn and garden machinery, vacuum cleaners, and RV heating systems.

Our products include carbon brushes, tool repair components, pneumatic accessories, collection bags, vacuum cleaner replacement parts, furnace components, and other related items.

We currently sell exclusively to customers within the 48 contiguous United States.

Orders are fulfilled and shipped through our U.S.-based fulfillment partners.

We reserve the right to update our product selection and services, subject to applicable laws and existing customer obligations.

2. Eligibility and Website Use

By using this website, you confirm that you are legally capable of entering into a purchase agreement under the laws applicable to you.

You agree to use our website for lawful purposes only.

You must not:

Use our website for fraudulent or unlawful activities.
Provide false or misleading order information.
Attempt to interfere with website security or functionality.
Introduce viruses, malware, or other harmful code.
Copy or distribute website content in violation of applicable intellectual property laws.

We may restrict access to our services when reasonably necessary to prevent fraud, unlawful activity, or security threats.

3. Product Information and Compatibility

We strive to provide accurate and clear product descriptions, photographs, specifications, part numbers, and compatibility information.

Our products are primarily replacement parts and accessories intended for use with compatible equipment.

Customers should carefully review product specifications, model numbers, dimensions, and compatibility information before placing an order.

References to third-party equipment brands or manufacturers are used to identify product compatibility where applicable.

Unless expressly stated in a product listing, such references do not indicate sponsorship, endorsement, authorization, or affiliation with those third-party manufacturers.

Product photographs are intended to represent the items offered for sale. Please refer to the specific product listing for the included components and applicable specifications.

Some replacement parts, particularly electrical, pneumatic, mechanical, or heating system components, may require professional installation.

Customers should follow the equipment manufacturer's applicable safety instructions and seek qualified assistance when necessary.

Nothing in this section limits your rights if a product is defective, incorrectly described, or otherwise fails to meet applicable legal requirements.

4. Product Availability

All products displayed on our website are subject to availability.

We make reasonable efforts to keep product availability and inventory information accurate.

If a product becomes unavailable after an order is placed, we will contact the customer regarding the available options.

If we cannot fulfill an order, we will cancel the affected item and issue a refund of any amount paid for that item, including applicable associated charges.

5. Pricing and Currency

All prices displayed on https://evimotal.shop are listed in United States Dollars (USD) unless otherwise clearly indicated.

We strive to ensure that product prices and descriptions are accurate.

Applicable shipping charges and taxes, if any, will be shown during checkout before you complete your purchase.

If a pricing or product information error affects an order, we will contact you to explain the issue and provide available options, including cancellation and a full refund of any affected payment.

We will not charge a higher price for an existing order without your agreement.

Product prices may change over time, but changes will not retroactively alter the agreed price of a completed purchase.

6. Orders and Payments

By placing an order, you agree to provide accurate and complete billing, shipping, and contact information.

Payment methods accepted by EVIMOTAL are displayed during checkout.

Payments are processed through the payment service providers available on our website.

Submitting an order does not guarantee fulfillment if the product is unavailable, payment cannot be verified, or the order involves suspected fraud or a material error.

We may contact you if additional information is reasonably required to process your order.

If an order is canceled after payment has been collected, we will issue the appropriate refund to the original payment method.

Order confirmation and shipment notifications will be provided using the contact information submitted during checkout.

7. Shipping and Delivery

EVIMOTAL currently ships exclusively to the 48 contiguous United States.

We do not currently ship to Alaska, Hawaii, U.S. territories, or international destinations.

Orders are fulfilled through our fulfillment partners located in the United States.

Our standard shipping arrangements are as follows:

Order Processing Time

1–2 business days after payment confirmation.

Estimated Shipping Transit Time

3–6 business days after dispatch.

Total Estimated Delivery Time

4–8 business days, including processing and transit.

Business days are Monday through Friday, excluding U.S. public holidays.

Shipping Rates

Order Subtotal	Shipping Fee
Below $90.00 USD	$10.00 USD
$90.00 USD or more	Free Shipping

The free shipping threshold is calculated after discounts and before applicable taxes.

Shipping charges will be displayed during checkout before payment is completed.

Delivery estimates are not guaranteed arrival dates. Actual delivery may be affected by carrier operations, weather, holidays, and other circumstances beyond our reasonable control.

If we are unable to dispatch your order within the stated shipping timeframe, we will notify you and provide the options required by applicable law, including cancellation and a refund where appropriate.

For additional details, please review our Shipping Policy.

8. Returns, Refunds, and Exchanges

We offer a 30-day return policy for eligible purchases.

Customers may request a return within 30 calendar days of the delivery date, subject to the conditions described in our Returns & Refunds Policy.

For non-defective returns, items must generally be unused, uninstalled, and in their original condition, with the original packaging and included components.

For eligible non-defective returns, customers are responsible for return shipping costs.

If an item is defective, arrives damaged, or differs from the item ordered, we will review the issue and provide an appropriate remedy. When a return is required due to our error or a confirmed defect, EVIMOTAL will cover the applicable return shipping cost or arrange a no-cost return method.

We do not charge restocking fees for eligible returns.

Important Return Instructions

All customers must contact our customer support team before returning any product.

Email: service@evimotal.shop

Our team will provide the designated return address and detailed return instructions.

Please do not send products back without first contacting us and receiving the appropriate return instructions.

The return destination may differ from our registered business address or the sender address shown on your package.

For approved returns, refunds are generally initiated within 5 business days after the returned product has been received and inspected.

The original payment provider may require an additional 5–10 business days to reflect the refund.

For full details, please refer to our Returns & Refunds Policy.

These provisions do not limit any non-excludable consumer rights under applicable law.

9. Order Cancellations

If you need to cancel or modify an order, please contact us as soon as possible at service@evimotal.shop.

We will make reasonable efforts to accommodate requests before shipment.

Once an order has been dispatched, cancellation or modification may no longer be possible.

In that case, you may request a return after delivery according to our Returns & Refunds Policy.

If an order is canceled before shipment and payment has already been collected, the applicable refund will be processed to the original payment method.

10. Customer Responsibilities

Customers are responsible for providing accurate order information, including the recipient's name, delivery address, and contact details.

Customers should verify equipment compatibility and product specifications before purchasing replacement parts.

For safety-sensitive components, including heating system components and powered equipment parts, appropriate installation and maintenance procedures should be followed.

If you identify a problem with an order or receive an incorrect or defective item, please contact our support team so that we can assist you.

Nothing in these Terms removes EVIMOTAL's responsibility for fulfilling orders as described or providing remedies required by applicable law.

11. Intellectual Property and Trademarks

The EVIMOTAL brand name, EVIMOTAL-branded materials, and original website content are protected by applicable intellectual property laws where relevant.

You may not reproduce or commercially use protected materials without the applicable rights or permission.

Third-party trademarks, product names, model numbers, and manufacturer references appearing on our website belong to their respective owners.

Such references are used for identification and compatibility purposes where appropriate.

Unless expressly indicated, EVIMOTAL does not claim affiliation with or endorsement by third-party equipment manufacturers.

12. Third-Party Services

Our website may use third-party services for payment processing, order fulfillment, shipping, and other operational functions.

Certain features may be subject to the relevant provider's terms and privacy practices.

We are not responsible for the independent content or practices of external websites that are not operated by EVIMOTAL.

However, the use of third-party service providers does not remove our obligations to customers under applicable consumer protection laws.

13. Personal Information and Privacy

We respect the importance of protecting customer information.

Personal information provided when browsing our website, placing an order, or contacting customer support is handled in accordance with our Privacy Policy and applicable data protection requirements.

We use relevant order and contact information to process transactions, arrange delivery, provide customer support, and operate our services.

For further information about the collection, use, and protection of personal information, please review our Privacy Policy.

14. Service Availability and Website Accuracy

We make reasonable efforts to keep our website accessible and product information accurate.

However, occasional technical interruptions, maintenance, or content errors may occur.

We may update website content, correct errors, and maintain the security and functionality of our store.

We will make reasonable efforts to resolve issues affecting customer orders and transactions.

Any disclaimers regarding service availability apply only to the extent permitted by applicable law and do not affect non-excludable consumer rights.

15. Warranties and Liability

We aim to supply products that match their descriptions and applicable product specifications.

Customers are encouraged to verify compatibility and follow appropriate installation and operating instructions.

To the extent permitted by applicable law, EVIMOTAL is not responsible for damage caused solely by improper installation, unauthorized modification, misuse, or failure to follow relevant safety instructions.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including liability arising from applicable consumer protection requirements.

Any legal rights and remedies available to customers remain unaffected by these Terms.

16. Changes to These Terms

We may update these Terms of Service to reflect operational changes, legal requirements, or improvements to our services.

The latest version will be made available on this page with an updated effective or revision date.

Changes will apply prospectively and will not retroactively alter completed purchase agreements unless required by applicable law or agreed upon by the customer.

We encourage customers to review these Terms periodically.

17. Applicable Laws

These Terms are subject to applicable laws and consumer protection requirements.

Nothing in these Terms is intended to exclude, restrict, or override consumer rights that cannot lawfully be waived.

If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

18. Business and Contact Information

For questions regarding these Terms, product information, orders, shipping, returns, or customer service, please contact us.

Store Name: EVIMOTAL

Operating Business: Dabu Xiancha Yangzhen Jinyuan Farm

Registered Business Name (Chinese): 大埔仙茶养真金源养厂

Business Address:

Gaoshe Baigongbei, Xihu Village
Chayang Town, Dabu County
Meizhou City, Guangdong Province 514223
China

Customer Support Email: service@evimotal.shop

Official Website: https://evimotal.shop

Thank you for choosing EVIMOTAL. We appreciate your trust and look forward to assisting you with your equipment replacement parts and accessories.